Software Maintenance Policy

  • 24 / 7 Product Support
  • Account Executive
  • Software Upgrade Releases
  • Product Enhancements and Modifications
  • Regulatory Enhancements and Support

Software Distribution
QS will provide customer with updates, access and distribution of latest software releases, updated
inflation indices, and product documentation.
Software Maintenance
QS will provide engineering support to diagnose and resolve errors and to design and develop
enhancements for future releases.
Technical Support
QS will provide telephone, email and remote internet support (e.g. Live Meeting) for customer product

What does Technical Support Cover?
Technical support provides assistance with a technical product question, installation problem or software issue. You are not limited to a particular number of contacts with the QS Help Desk.