C:\Users\User\Google Drive\qs\services\Support & Maintenance

Computer Issues :

  • Your computer is slow, freezes or crashes 
  • You aren’t able to do something you were doing before 
  • You are noticing an unusual amount of pop-up windows 
  • You have created work-around for something that’s not working right 
  • backup situation 
  • Microsoft security-related updates 
  • Antivirus 
  • Firewall 
  • Printing is inconsistent 

Server Issues 

  • Check disk usage 
  • Update Your OS 
  • Update your Control Panel 
  • Check application updates 
  • Check remote management tools 
  • Check for hardware errors 
  • Check server utilization 
  • Review user accounts 
  • Change passwords 

Network Issues 

  • Troubleshooting network problems 
  • Hardware and software installation/configuration 
  • Planning for future network growth 
  • Ensuring compliance with company policies 
  • Ensuring compliance with legal regulations 
  • Securing the network against all kind of threats 

Printers Issues 

  • Network & Local Printers Troubleshooting 
  • Cartridge replacement 
  • Print Quality Checkup 

Email Issues 

  • Create, Edit and delete email accounts 
  • Backup and Restore User Mailboxes 
  • Troubleshooting email connectivity related issues 
  • Email Security Management 

Storage Issues 

  • Network Attached Storage installation 
  • Per user security configuration 
  • End users and servers scheduled backup plans 
  • Data Restore